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Forums >> General Discussion >> Revit ROI >> Setting up Revit
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Joined: Tue, Sep 16, 2003
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Hi I am a longtime revit user (since version 3) assisting a non-revit architect with set up & training in RAC 08 Question...Do ya think he really needs to buy the local resalers offering of tech support? they are asking $700 for this...in my opinion should be included with the price of the software...I have often found that technical questions are best answered by other users on augi or revitcity...I am also recommending against the $1095 for 3 day fundamentals class. Nothing that can't be learned doing the tutorials. Has anybody opted for a similar arrangement, Do you wish you had bought the training and support???
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Joined: Fri, May 13, 2005
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That will depand on you, since you have been using Revit for long time, i assume you are a Revit guru already. The $700 for tech suppport is fine, becuase that could be your insurance or a "communication fee" to Autodesk, while a very difficult tech queston come up. However, the 3 days fundamental class, I think you can save the money, perhaps that would be your good chance to ask for a pay rise.
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Joined: Tue, Aug 2, 2005
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I learned Revit from the tutorials and later on I got the training books, I had missed a lot of info that is not in the tutorials. But then if your guy has you, and you have been working on Revit since a long time he shouldn't need the training from the reseller, that is what you are there for ????? the tech support contract hmmmmm, if they have the software on subscribtion they have the direct link to Autodesk ???? just my 2 cents 
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Joined: Mon, Oct 15, 2007
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unless you have given a training course before and have all the materilas to give a class $1100 for 3 days is ok. How long will it take you to prepare the course and then also there is they 3 days that you have to spend giving the course, in total you could spend 6-8 days in total, i bet your boss could bill your time at more than that, support form your reseller, well that depends on how good there staff are.
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also handing a book to someone and asking them to learn themselves is qarenteed to lead to failure
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I work for a medium sized construction company and I do all the design work in our office. I was asked to look into Revit. We are one of the first in my area to use it so I had no one to lean on to learn Revit. I received the training version and went throught the tutorial. I insisted on the fundamentals training. I found that to be extremely helpful. You can go through all the tutorials that come with the software but that would take longer than the 3 days of the course, especially if you still have to do your everyday work. It forces your employer to account for you not being there for the duration of the course. If you are at the office they make you work and it takes away from going through the tutorials.
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Joined: Thu, Apr 10, 2008
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I agree that the user forums here are every bit as good as the tech support... but unless you are prepared to spend a lot of your time ($$) helping this guy get set up, the $1000 for the class might be a good investment. Is there anyone else at his firm who knows Revit? I was the first one at this firm to learn, and I found the class very valuable.
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Joined: Wed, May 9, 2007
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Personally it I think it is up to the person, if your client learns better from a structured class, then by all means, the $$ isn't too overpriced. I was also tasked with learning Revit and then having to teach my fellow employees. We ended up going to a 3-day class via CVIS, and even though it was good and informative, I found that it wasted my time and I ended up talking with the instructors on the side as much as possible. The real problem is when you want something to be a certain way, and to get it to look that way, or to behave in a certain manner can be a pain in the you know what with Revit. If this guy is serious about learning Revit, tell him to reproduce a simple easy small project from CAD, in Revit. This will generate the questions that he needs to ask, but will also get him through the entire cycle... The classes focused mostly on the user interface and the beginning concepts, but didn't cover any of the stuff that occurs during CD. Revit can easily be learned by one-self via trial and error, the question is does this person want to figure it out for themselves? Or be handed the answers?
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Joined: Wed, Mar 12, 2008
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I read all the replies and they all have valid points. My firm (larger) has the three-day training session for people to learn the fundamentals. For some it was helpful, some the knowledge was lost, and some it was a waste of time. It's hard to devalue the training if it creates an environment where users are given enabling skills. Here are a few questions I would ask myseelf: 1. How computer-literate are the people who will be using the program? 2. What is the timeframe for the ROI? Will users not be using Revit until 6 months after the training? 3. How much time do you have to commit to helping individuals? 4. How many people can attend the class? I would imagine there are restrictions. Can a selected group learn the fundamentals and teach others on an as needed basis? 5. How much work is planned for the Revit platform? It doesn't make sense to have everyone trained when you are still in your pilot projects phase. 6. Can these fundamentals be learned elsewhere? Maybe a book or tutorial you could lead with small groups? Or, are there webcasts/videos available? Providing the instruction is both a service and a skill! 7. Can this money better spent on specialized courses, Autodesk U, etc.? 8. Can you begin with 'simple' (<-- they always start out that way) pilot projects with defined expectations? Defined expectations may be: your role in the project- template and project set-up is a HUGE factor, what will be modeled, how will details be handled (AutoCAD vs Revit), deadlines (I suggest having more agressive deadlines in earlier project phases to accomodate for more time in CDs), etc.
Edited on: Wed, Jul 2, 2008 at 6:31:40 PM
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