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Forums >> General Discussion >> Revit Project Management >> Revit 2017 - "An unrecoverable error has occurred..."
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active
Joined: Mon, Feb 21, 2011
84 Posts
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Hi there,
I've recently installed Revit 2017 & the current Revit 2017 Service Pack.
When I open a file in Revit it is fine. When I close that file in Revit, I get this "An unrecoverable error has occurred..." error message (see attached).
Any thoughts on how to fix this?
NOTE: I have already searched through the Autodesk & RevitCity forums regarding this issue & tried the suggestions however I am still getting the error message.
Thanks in advance.
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Joined: Tue, May 16, 2006
13079 Posts
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Try a different file to see if the file is the problem. If the problem exists with all files, then the problem is in the program or your system.
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active
Joined: Mon, Feb 21, 2011
84 Posts
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Problem still occurs with different files.
Do you have any recommendations on how to identify if the problem is the software or the system?
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active
Joined: Mon, Feb 21, 2011
84 Posts
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Just updating anyone who might happen to search this thread.
Contacted Autodesk & the issue is with the Windows 10 Anniversary Update being installed on the computer I am running Revit 2017 on.
Here are the instructions as to rectify it, as provided by Autodesk:
https://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles/Revit-crashes-when-exit-Revit-if-Windows-10-Anniversary-update-installed.html
Autodesk Status:
"A resolution for this incident is being investigated for 2017.2"
Incident ID: 98699
I would advise anyone with this update to remove it if they are having issues & refrain from installing the update until Autodesk has provided a solution.
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