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Forums >> General Discussion >> Revit Project Management >> Revit 2017 - "An unrecoverable error has occurred..."

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Sun, Nov 13, 2016 at 11:55:17 PM | Revit 2017 - "An unrecoverable error has occurred..."

#1

raja15


active

Joined: Mon, Feb 21, 2011
84 Posts
5 Stars: 1 Votes


Hi there,

 

I've recently installed Revit 2017 & the current Revit 2017 Service Pack.

 

When I open a file in Revit it is fine. When I close that file in Revit, I get this "An unrecoverable error has occurred..." error message (see attached).

Any thoughts on how to fix this?

 

NOTE: I have already searched through the Autodesk & RevitCity forums regarding this issue & tried the suggestions however I am still getting the error message.

 

Thanks in advance.



Attached Images

151645_An_unrecoverable_error_has_occured.jpg

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Mon, Nov 14, 2016 at 12:06:46 AM | Revit 2017 - "An unrecoverable error has occurred..."

#2

WWHub


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Joined: Tue, May 16, 2006
13079 Posts
3.5 Stars: 349 Votes


Try a different file to see if the file is the problem.   If the problem exists with all files, then the problem is in the program or your system.


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Mon, Nov 14, 2016 at 2:15:42 AM | Revit 2017 - "An unrecoverable error has occurred..."

#3

raja15


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Joined: Mon, Feb 21, 2011
84 Posts
5 Stars: 1 Votes


Problem still occurs with different files.

 

Do you have any recommendations on how to identify if the problem is the software or the system?


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Tue, Nov 15, 2016 at 7:29:21 AM | Revit 2017 - "An unrecoverable error has occurred..."

#4

raja15


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Joined: Mon, Feb 21, 2011
84 Posts
5 Stars: 1 Votes


Just updating anyone who might happen to search this thread.

 

Contacted Autodesk & the issue is with the Windows 10 Anniversary Update being installed on the computer I am running Revit 2017 on.

 

Here are the instructions as to rectify it, as provided by Autodesk:

https://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles/Revit-crashes-when-exit-Revit-if-Windows-10-Anniversary-update-installed.html

Autodesk Status:

"A resolution for this incident is being investigated for 2017.2"

Incident ID: 98699

 

I would advise anyone with this update to remove it if they are having issues & refrain from installing the update until Autodesk has provided a solution.


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