RevitCity.com Logo

Home  |  Forums  |  Downloads  |  Gallery  |  News & Articles  |  Resources  |  Jobs  |  FAQ  |  SearchSearch  |  Join  |  LoginLogin

Welcome !

92 Users Online (90 Members): Show Users Online - Most ever was 626 - Mon, Jan 12, 2015 at 2:00:17 PM

 

Forums

Forums >> Revit Building >> Technical Support >> Crash when trying to move/delete/edit families

Search this ThreadSearch this Thread | Page 1 of 1 |

Wed, Jan 27, 2016 at 5:55:03 AM | Crash when trying to move/delete/edit families

#1

diapopa


active

Joined: Thu, Jul 2, 2015
0 Posts
No Rating


Hello all,

I've been working in an worksharing project for a while and since a few days I have some very strange crashes that really piss me off.

Actually is very simple, I cannot move/delete/edit/replace some families in the project. When I try to do this Revit crashes without telling what the problem is. These families are simple column or beam, default families from Revit, not even something custom. I tryed to completly remove the families from the project but again crash, then to replace the family with new ones but crash (in this case sometime worked, but the I had the same problems with the new ones that were replaced - that's outrageously strange)

We are working in Revit 2015 with Update Realease 11. Udate made after we start the project (don't know if that may have anything to do with the issue).

We already started doing the project from scratch after multiple failed attempts to solv the issue. For the moment this is our solution which definetly is not efficient. If any of you have other sugestions on what to to, please share with me.

Thank you.

LE: This is the line that apears in the Journal file before crashing.

DBG_WARN: No owner family for [FamilyBase 295058][Concrete-Rectangular Beam].: line 4273 of Elem\FamilySymbol.cpp.



Edited on: Wed, Jan 27, 2016 at 7:57:27 AM

Attached Images

143588_Error_crash.jpg

This user is offline

 

Wed, Jan 27, 2016 at 7:07:39 AM | Crash when trying to move/delete/edit families

#2

WWHub


site moderator|||

Joined: Tue, May 16, 2006
13079 Posts
3.5 Stars: 388 Votes


Are you on subscription?   If so, send to Autodesk.   The turn around is usually less then a day.


This user is offline

 

Wed, Jan 27, 2016 at 7:27:06 AM | Crash when trying to move/delete/edit families

#3

diapopa


active

Joined: Thu, Jul 2, 2015
0 Posts
No Rating


They didn't reply, I sent it several times from different accounts.


This user is offline

 

Wed, Jan 27, 2016 at 7:38:09 AM | Crash when trying to move/delete/edit families

#4

WWHub


site moderator|||

Joined: Tue, May 16, 2006
13079 Posts
3.5 Stars: 388 Votes


Either you are not on subsciption or maybe you didn't follow their process.  You have to follow their process shown here


This user is offline

 

Wed, Jan 27, 2016 at 7:56:33 AM | Crash when trying to move/delete/edit families

#5

diapopa


active

Joined: Thu, Jul 2, 2015
0 Posts
No Rating


Your link is not working.



Edited on: Wed, Jan 27, 2016 at 8:21:14 AM

This user is offline

 

Wed, Jan 27, 2016 at 8:13:24 AM | Crash when trying to move/delete/edit families

#6

WWHub


site moderator|||

Joined: Tue, May 16, 2006
13079 Posts
3.5 Stars: 388 Votes


Try this: https://knowledge.autodesk.com/customer-service/account-management/subscription-management/support-options/web-support/submit-view-cases


This user is offline

 

Wed, Jan 27, 2016 at 9:58:14 AM | Crash when trying to move/delete/edit families

#7

diapopa


active

Joined: Thu, Jul 2, 2015
0 Posts
No Rating


Before I used only the short dialog after crash to send them the problem.

Now I sent also according to your link.

 


This user is offline

 

Fri, Apr 6, 2018 at 1:00:28 PM | Crash when trying to move/delete/edit families

#8

pmartini2012


active

Joined: Sat, Feb 2, 2013
0 Posts
No Rating


So has there been no meaningful resolution to this?  I don't see any followup.  I too am having issues where certain geometry (in this case, two walls) cannot be deleted from Revit without the software locking up and having to Alt+F4 it.  It has been a very frustrating experience.


This user is offline

 

Fri, Apr 6, 2018 at 2:38:07 PM | Crash when trying to move/delete/edit families

#9

WWHub


site moderator|||

Joined: Tue, May 16, 2006
13079 Posts
3.5 Stars: 388 Votes


This works:

Are you on subscription?   If so, send to Autodesk.   The turn around is usually less then a day.


This user is offline

 

Search this ThreadSearch this Thread | Page 1 of 1 |



Similar Threads

Thread/Thread Starter

Forum

Last Post

Replies

Crash!!!!

Revit Building >> Technical Support

Thu, May 5, 2011 at 4:09:10 PM

5

[Revit 2017] Stairs - I can't delete neither edit a stair

Revit Building >> Technical Support

Wed, Mar 21, 2018 at 10:14:13 PM

3

Files Wont Delete

Revit Building >> Technical Support

Wed, Mar 2, 2011 at 12:16:22 PM

6

Revitcity downloads won't copy or move - files crash revit

Revit Building >> Technical Support

Tue, Feb 10, 2009 at 4:43:43 PM

3

Load Family in Project causes Revit to Crash!

Revit Building >> Technical Support

Mon, Oct 26, 2009 at 7:02:59 AM

4

Site Stats

Members:

1976961

Objects:

22860

Forum Posts:

152166

Job Listings:

3

Sponsored Ads

Home | Forums | Downloads | Gallery | News & Articles | Resources | Jobs | Search | Advertise | About RevitCity.com | Link To Us | Site Map | Member List | Firm List | Contact Us

Copyright 2003-2010 Pierced Media LC, a design company. All Rights Reserved.

Page generation time: 0.6216

Login

User Name:

Password:

Remember Me  

Forgot Password?

Search Forums

Advanced Search

Search Forums

Advanced Search


Clear Highlights


Clear Highlights