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Forums >> Revit Building >> Technical Support >> "Software Problem" prevents a project from opening.

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Thu, Sep 3, 2015 at 10:51:34 PM | "Software Problem" prevents a project from opening.

#1

whoopsyvroom


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Joined: Wed, Feb 22, 2006
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When I try to open a selected project a box with "Software problem" appears. Other projects work ok. How can I rectify this issue. I am using 2013 version.


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Thu, Sep 3, 2015 at 11:07:42 PM | "Software Problem" prevents a project from opening.

#2

itsmyalterego


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Joined: Fri, May 29, 2009
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Had you previously been able to open this project?


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Fri, Sep 4, 2015 at 12:08:14 AM | "Software Problem" prevents a project from opening.

#3

whoopsyvroom


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Yes It was operating last night. It has only happened when I tried to open the project this morning.


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Fri, Sep 4, 2015 at 12:14:21 PM | "Software Problem" prevents a project from opening.

#4

WWHub


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Joined: Tue, May 16, 2006
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ARe you opening Revit then the project or are you just double clicking on the file.


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Sat, Sep 5, 2015 at 1:28:40 AM | "Software Problem" prevents a project from opening.

#5

whoopsyvroom


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Tried both approaches. Tried rebooting which was done on the offchance somethi9ng may have not loaded correctly. Tried with another project allready open. Everything else operates perfectly.


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Tue, Sep 8, 2015 at 12:55:38 PM | "Software Problem" prevents a project from opening.

#6

WWHub


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First - Opening a project by double clicking on the file is not recommended practice.

Your file is corrupted somehow.  If you have a good backup, then use that.   If you are on subscription, you can have autodesk look at the file.


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Tue, Sep 8, 2015 at 10:14:12 PM | "Software Problem" prevents a project from opening.

#7

whoopsyvroom


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Thank you for the responses.

We spent time trying to resolve the problem but in the finish we redraw the project. We spent about 3 hrs trying to recover the corrupted file and in the finish spent 4 hrs redrawing it from scratch. It was a reminder of weighing the time spent recovering a file compared to how long it would take to start again from scratch. A lesson relearnt.


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