Forums >> Revit Building >> Technical Support >> Down Loading Familys

RooRoo

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Joined: Tue, Apr 2, 2013
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Revit 2015:

A resent update has created a situation that causes a second vertion of revit to open when I down load a new  family from the internet.  Then I can not load it directly into my current project since two vertions of revit are running at the same time.  I can save the family, and open  reload it with the vertion nthat my project is on....., but it takes additinal time.

Why is this happening?

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raja15

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Joined: Mon, Feb 21, 2011
84 Posts

I'm having the exact same issue when opening revit families/projects through our server.

I know it has been mentioned before about it's best to open the project/family via the "Revit window" rather than through "My computer" etc, however I have had no issues with this up until the recent update as well.

In the meantime I'm adjusting to opening files via the "Revit window" , however it is still frustrating when, as you say, you go to open a downloaded file and it opens a new revit window not allowing you to load into the project you had open.

Any advice or feedback?

Is this a problem with all users who have the latest update? (Update Version 5)

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WWHub

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Joined: Tue, May 16, 2006
13079 Posts

Autodesk has always said "DON'T START REVIT BY DOUBLE CLICKING ON A FILE".  If you follow that advice, there is no way that "... you go to open a downloaded file and it opens a new revit window ...."

RooRoo,  I don't have a problem using 2015 " 

20150127_0715(x64)Update Release 6

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raja15

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Joined: Mon, Feb 21, 2011
84 Posts

WWHub - we are aware that autodesk has said to not open a file by "double-clicking" on it, however this is the only way we are able to open revit currently.  For some reason the program is not able to be accessed by opening it stand-alone.

We've scheduled in to download the update sometime today, hopefully something that will resolve these issues we are having.

Thanks for passing on that the update is available.

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