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Forums >> Revit Building >> Technical Support >> AUTODESK - YOU HAVE FAILED ME! Licensing / Activation of the product

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Wed, Feb 19, 2014 at 7:11:04 PM | AUTODESK - YOU HAVE FAILED ME! Licensing / Activation of the product

#1

TiaC


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Joined: Sun, Aug 1, 2010
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I purchased a rental license 4 days ago & have Yet to received a serial number although the order confirmation states:

 

*In rare circumstances it could take up to 24 hours to receive an activation code, however, most orders are fulfilled within 12 hours.

 

2 days later I receive from the Global Customer Support and Operations- Please allow another day or two for the team to troubleshoot the issue and get your license and product information sent to you.

 

I have called NSW - Autodesk Australia everyday, only to receive their voice message 99% of the time.

 

Not being able to using CAD I lose hundreds of dollars everyday, not to mention I have 2 deadlines this week which I am not unable to achieve.

 

This is my lively hood & AUTODESK is failing to provide temporary measure or advise on status.

 

Tia


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Wed, Feb 19, 2014 at 11:05:12 PM | AUTODESK - YOU HAVE FAILED ME! Licensing / Activation of the product

#2

mansell5


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Joined: Sun, Jun 14, 2009
68 Posts
3.5 Stars: 4 Votes


what were you using last week?

or try  a freebie like Progecad Smart

http://www.progesoft.us/index.pl?id=3985

 

I believe its a clone of autocad , and free......might just help you with that deadline

 

cheers


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Thu, Feb 20, 2014 at 7:23:07 AM | AUTODESK - YOU HAVE FAILED ME! Licensing / Activation of the product

#3

teafoe5


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Joined: Fri, Nov 12, 2010
1749 Posts
4.5 Stars: 46 Votes


Did you try contacting your re-seller?


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