Forums >> Revit Building >> Technical Support >> Revit Ceiling Causing "Serious Error Has Occurred" Message

straub

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Joined: Wed, Oct 17, 2012
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I am having quite the issue with my revit file. When I go to my RCP and try to copy ceiling lights, mirror them, or group them, I instantly get the "Serious Error Has Occured" error message with the option to restart. When I click no, the program does not restart, but my ceiling lights do not copy or group or whatever I was trying to get them to do. I thought for a while that one ceiling type (one called ACT-1) was the problem. I thought it was the problem because I did a purge of the file and by narrowing it down, whenever I tried to purge only ACT-1, I would get the error message again and my file would not purge. 

After this, I went over to a co-workers computer and we opened his local file of the same central model. His local file was absolutely fine and let him do whatever with the ceiling lights. So we purged ACT-1 from his model and resaved the central. I then go back to my computer, make a new local off of the new central, and the problem is still there, regardless of the fact that the ceiling type ACT-2 has changed. I experimented with different lights and different ceiling types and still I cannot do anything with ceiling lights besides "create similar". 

After this I audited the file but nothing happened. A third coworker also has all of the same issues happening as me with this project file, so there are two people with the same errors and one person who is fine, all working off the same central. I'm not sure what the next step could be to fix this. We are all working in 2013.

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straub

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Joined: Wed, Oct 17, 2012
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Where I wrote "regardless of the fact that the ceiling type ACT-2 has changed", I meant to write "regardless of the fact that the ceiling type ACT-1 is gone from the file". My bad. Surprised I can't edit posts, unless I am missing that somewhere?

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WWHub

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Joined: Tue, May 16, 2006
13079 Posts

To edit your own post, click on the down-chevron on the right of the post.

Hosted elements don't copy except on the element they are hosted on.  You would need to copy the lights and the ceiling.

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straub

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Joined: Wed, Oct 17, 2012
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Thank you for the editing tip.

And I'm sure I've copied lights before within one ceiling, I'm not copying them to a place away from a ceiling to host them, they are still within that same ceiling. I do understand what you are saying though, but even if I was copying incorrectly I feel like it would give me a lighter error or just not let me do it rather than telling me there's a serious error and I need to close revit. It still doesn't explain the grouping problem though. We had grouped lights before in this project and it worked fine. I also just tried ungrouping a light group we had setup before in the same project and re-grouping it, and it still gave me the error and would not let me re-group.

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WWHub

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Joined: Tue, May 16, 2006
13079 Posts

Sorry - I meant to say something about the serious error, that should not be happening. 

Have you audited your file? 

Could this be a graphics card issue? (Turn off hardware acceleration)

Have you got the latest update installed?  <<< Start with this one.

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