Forums >> Revit Building >> Technical Support >> Rendering authentication error

fastjohnnyz

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Joined: Thu, Jan 29, 2009
51 Posts

 I am using Revit 2012 with the service pack 2 to loaded. I downloaded the autodesk software for online rendering in revit 360 and it is in my revit tab. I select it to do my rendering. Seems to be going well and I get the message "authentication error" (see attached jpeg)

 Has anybody else had this happen to them?

Attached Images

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fastjohnnyz

active

Joined: Thu, Jan 29, 2009
51 Posts

 FYI,

 I found out that you have to make doublely sure that your user I.D. and your serial number of your subscription match up perfectly. I noticed that our office had 3 different serial numbers for certain software subscriptions. Wrong one was being used for the Revit cloud. 

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