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Forums >> Revit Systems >> Technical Support >> Download Problems
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Joined: Mon, Aug 22, 2011
2 Posts
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Hey RevitCity users,
I'm having trouble downloading some families from RevitCity. When I save the contents of my zipcart to a folder, that folder inevitably ends up containing the same group of patterns I downloaded yesterday, instead of the families I'm trying to access.
Any ideas? Thanks in advance...
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Joined: Tue, Nov 7, 2006
456 Posts
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Log-out and log back in. See if your cart is empty before you start downloading.
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Joined: Mon, Aug 22, 2011
2 Posts
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Still no luck -- ! Logged on and off several times.
I've noticed that the name of the zip file in each case is the same (267053.zip). It doesn't seem to be giving the new download file a distinct name, and keeps downloading the same one...
I check the Zip Cart before the download, and the contents are correct. Upon download, however, it reverts to the earlier cart contents.
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