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Forums >> Revit Building >> Technical Support >> RAC 2012 crashing when exporting image [shadows on]
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![tomdeplater Avatar](user_avatar/213595.jpg)
Joined: Sun, Dec 19, 2010
19 Posts
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I'm trying to export the below image. When I have shadows turned on, revit architecture 2012 is crashing with a fatal error.
It works with shadows turned off.
Is anyone else having this problem? Just curious if it is me or a 2012 bug.
computer specs;
i7 940QM
8gb RAM
GTX460M 1.5gb
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_tom
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![latemore Avatar](user_avatar/6368.jpg)
Joined: Sun, Mar 27, 2005
208 Posts
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good grief Tom
i just asked a similar question, sorry did not see your thread. 2012 is freezing when i export any image. have you figured it out?
peter
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![Typhoon Avatar](user_avatar/34560.jpg)
Joined: Tue, May 22, 2007
5921 Posts
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Well, I tried that with shadows on, 600 DPI, with JPEG, TIFF, PNG.... and I don't have that problem, it took about 10 sec. to process but .... also, i did the same with "Hardware acceleration ON and OFF"....
Computer Specs:
I7 930
12 GB Ram
ATI Radeon HD 5850 1GB
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![tomdeplater Avatar](user_avatar/213595.jpg)
Joined: Sun, Dec 19, 2010
19 Posts
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do you have ambient shadows on typoon?
it just doesn't look like it from the image you attached.
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![tomdeplater Avatar](user_avatar/213595.jpg)
Joined: Sun, Dec 19, 2010
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just realised i didn't type 'ambient shadows' in the original question... blergh.. my bad.
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![Typhoon Avatar](user_avatar/34560.jpg)
Joined: Tue, May 22, 2007
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I didn't but now i turned on and I don't have any problem
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![tomdeplater Avatar](user_avatar/213595.jpg)
Joined: Sun, Dec 19, 2010
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just tried it again and had no troubles. jpeg [lossless] 600dpi. weird. might have been my vid card drivers.
can't help you peter. maybe try updating your video card drivers.?
thanks typhoon
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![latemore Avatar](user_avatar/6368.jpg)
Joined: Sun, Mar 27, 2005
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as always typhoon, you know everything. amazing.
my problem with the export image thing, is that revit freezes as i hit the command. does not get to the normal dialogue box. i will try on another computer tomorrow in case it is relating to this 32 bit laptop.
thanks as always.
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