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Forums >> Revit Building >> Technical Support >> Revit 10 Architecture CZECH 64bit crash after click to display full ribbon

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Mon, Dec 27, 2010 at 6:48:33 AM | Revit 10 Architecture CZECH 64bit crash after click to display full ribbon

#1

bobor


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Joined: Mon, Dec 27, 2010
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I have trouble with Revit 10 Architecture CZECH language version 64bit under Windows 7/64b Home Premium.

When I click to menu for display full ribbon option, Revit stay unstable and Windows must close it (as you can see at video). This was happen after right click to any place in top of the ribbon menu too (isn´t demonstrated in the video)

http://screencast.com/t/38SPR8X2ETcc

In the system log are a kernel error warnings and before this a DOTNET warning was displayed: 

http://screencast.com/t/0Jw654xHcm

.NET Runtime version 2.0.50727.4952 - Failed to CoCreate profiler.

Názov chybovej aplikácie: Revit.exe, verzia: 2010.0.2009.917, časová značka: 0x4ab2ba9c

Názov chybového modulu: KERNELBASE.dll, verzia: 6.1.7600.16385, časová značka: 0x4a5bdfe0

Kód výnimky: 0xe0434f4d

Odstup chyby: 0x000000000000aa7d

Identifikácia chybného procesu: 0xd08

Čas spustenia chybnej aplikácie: 0x01cba5baee2ba779

Cesta chybnej aplikácie: C:\Program Files\Autodesk Revit Architecture 2010\Program\Revit.exe

Cesta chybného modulu: C:\Windows\system32\KERNELBASE.dll

Identifikácia hlásenia: 6e15dcbf-11ae-11e0-8c07-001b247f35f7

 Cryingsorry for national language words in the error log)


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Mon, Dec 27, 2010 at 7:03:13 AM | Revit 10 Architecture CZECH 64bit crash after click to display full ribbon

#2

Typhoon


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Joined: Tue, May 22, 2007
5921 Posts
4 Stars: 205 Votes


First install the Web Updates for Revit then check if the problem persists.

 



Attached Images

86539_web.png

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I Hope and I Wish to LEARN  more, and more, and more.... REVIT

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Mon, Dec 27, 2010 at 7:11:43 AM | Revit 10 Architecture CZECH 64bit crash after click to display full ribbon

#3

bobor


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I have this update installed:

Autodesk Revit Architecture 2010 Update 2_64-bit (exe – 94.1 MB)

but no change


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Mon, Dec 27, 2010 at 7:18:42 AM | Revit 10 Architecture CZECH 64bit crash after click to display full ribbon

#4

Typhoon


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Joined: Tue, May 22, 2007
5921 Posts
4 Stars: 205 Votes


I have not seen any Web Update installed in that video but check this: http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=15859629&linkID=9243099

and this:  http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=15040187&linkID=9243099

 


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I Hope and I Wish to LEARN  more, and more, and more.... REVIT

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Mon, Dec 27, 2010 at 8:08:36 AM | Revit 10 Architecture CZECH 64bit crash after click to display full ribbon

#5

bobor


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But this is for Revit 11

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Mon, Dec 27, 2010 at 8:28:24 AM | Revit 10 Architecture CZECH 64bit crash after click to display full ribbon

#6

Typhoon


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Joined: Tue, May 22, 2007
5921 Posts
4 Stars: 205 Votes


Ohh, sorry, maybe this one: http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=13401936&linkID=9273944

 


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Mon, Dec 27, 2010 at 10:20:15 AM | Revit 10 Architecture CZECH 64bit crash after click to display full ribbon

#7

bobor


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Joined: Mon, Dec 27, 2010
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I think, that this isn´t problem with licensing server, but a menu or anything else...

I will try install Revit 2011 ENG 64bit version, and this working on the same system fine, as you see in video

Difference between Revit 2010 CZECH 64 bit vith Service Pack 2 installed and Revit 2011 ENG 64 bit:

http://screencast.com/t/gZ11rRzk0T4W

Windows Error log - Applications:

 

Názov chybovej aplikácie: Revit.exe, verzia: 2010.0.2009.917, časová značka: 0x4ab2ba9c

Názov chybového modulu: KERNELBASE.dll, verzia: 6.1.7600.16385, časová značka: 0x4a5bdfe0

Kód výnimky: 0xe0434f4d

Odstup chyby: 0x000000000000aa7d

Identifikácia chybného procesu: 0x894

Čas spustenia chybnej aplikácie: 0x01cba5de7e5d6d6b

Cesta chybnej aplikácie: C:\Program Files\Autodesk Revit Architecture 2010\Program\Revit.exe

Cesta chybného modulu: C:\Windows\system32\KERNELBASE.dll

Identifikácia hlásenia: 2737aa85-11d2-11e0-8c07-001b247f35f7

 

 

Názov chybovej aplikácie: WSCommCntr2.exe, verzia: 3.0.268.0, časová značka: 0x4b8f1b64

Názov chybového modulu: ntdll.dll, verzia: 6.1.7600.16559, časová značka: 0x4ba9b802

Kód výnimky: 0xc0000005

Odstup chyby: 0x000000000004cf54

Identifikácia chybného procesu: 0x1f7c

Čas spustenia chybnej aplikácie: 0x01cba5de7380f6e5

Cesta chybnej aplikácie: C:\Program Files\Common Files\Autodesk Shared\WSCommCntr\lib\WSCommCntr2.exe

Cesta chybného modulu: C:\Windows\SYSTEM32\ntdll.dll

Identifikácia hlásenia: b1c00f93-11d1-11e0-8c07-001b247f35f7

 

.NET Runtime version 2.0.50727.4952 - Failed to CoCreate profiler.


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