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Forums >> Revit Building >> Technical Support >> Revit 2010 Crashes when selecting the Big Purple R

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Wed, Aug 4, 2010 at 10:34:38 PM | Revit 2010 Crashes when selecting the Big Purple R

#1

studiok


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Joined: Tue, Aug 25, 2009
3 Posts
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I am using Revit 2010 and every time I select the big purple R in the upper left hang corner to open, save, export, etc. the entire program crashes saying there has been an unrecoverable error. Does anyone know a fix for this?

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Thu, Aug 5, 2010 at 10:09:59 AM | Revit 2010 Crashes when selecting the Big Purple R

#2

Typhoon


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Joined: Tue, May 22, 2007
5921 Posts
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Did you install the three "Web Updates" for Revit 2010?

 


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I Hope and I Wish to LEARN  more, and more, and more.... REVIT

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Thu, Aug 5, 2010 at 11:54:25 AM | Revit 2010 Crashes when selecting the Big Purple R

#3

studiok


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Joined: Tue, Aug 25, 2009
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No, I haven't... When searching for updates I'm not sure which ones to install. Can you provide a link?

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Thu, Aug 5, 2010 at 12:11:06 PM | Revit 2010 Crashes when selecting the Big Purple R

#4

shaverjeff


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Joined: Mon, Sep 25, 2006
34 Posts
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http://usa.autodesk.com/adsk/servlet/ps/dl/index?siteID=123112&id=2334435&linkID=9273944

Upon installing your updates also check your quick access toolbar location.

I know that some users were having crashing problems when attempting to push this below the ribbon.


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Thu, Aug 5, 2010 at 12:18:26 PM | Revit 2010 Crashes when selecting the Big Purple R

#5

studiok


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Joined: Tue, Aug 25, 2009
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Should I download all 8 listed?

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