Forums >> Revit Building >> Technical Support >> Can't open REVIT

Gerark

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Joined: Wed, Jul 28, 2010
5 Posts
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Hello!

I hope that someone can help me!

I was doing a project with REVIT 2010 for a couple weeks, and yesterday when I tryied to open REVIT, it only opened the initial Revit Frame, and then... nothing, the software didn't open! I have uninstalled and reinstaled REVIT, but without any success...

Any ideas?

Thanks a lot from Mexico

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brettgoodchild

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Joined: Sat, Feb 4, 2006
425 Posts

It sounds like you need to reset the ribbon. If you did not do a clean uninstall then this file would more than likely stay on the computer...there is a known issue with this causing crashing.

To reset the ribbon simply delete the UIState.dat file...you can find that can be found here:

Windows XP%USERPROFILE%Local SettingsApplication DataAutodeskRevitAutodesk Revit Architecture 2010

Windows Vista%LOCALAPPDATA%AutodeskRevitAutodesk Revit Architecture 2010

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If that did not work, there is a known issue in 2010 having problems with the communications center.

browse to the location below and delete the file WSCommCntrData.xml

C:\Documents and Settings\%USERNAME%\Local Settings\Application Data\Autodesk\Revit\Autodesk Revit Architecture 2010\ENU\Components\WebServices

HTH

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Gerark

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Joined: Wed, Jul 28, 2010
5 Posts
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Thanks a lot Brettgoodchild!

I ended installing the Revit 2011, and the problem was fixed!

Now I have another problem, if I activate the Project Browser and the Properties Toolbars, from the >View>User Interface menu, a blank screen appears, the only way of seeing the project is by unchecking the Project Browser and the Properties boxes. (See images)

I tried by erasing the files you recomended, but it didn't work. Uninstalled the software and re-installing, and nothing.

What would be the way of doing a "clean" uninstall?

Help please, and thanks again!

Attached Images

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Typhoon

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Joined: Tue, May 22, 2007
5921 Posts

Check the last post i made: http://www.revitcity.com/forums.php?action=viewthread&thread_id=21772#t82807

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I Hope and I Wish to LEARN  more, and more, and more.... REVIT

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