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Forums >> Revit Building >> Technical Support >> Can't share central file

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Fri, Nov 20, 2009 at 8:09:44 PM | Can't share central file

#1

DougF


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We have a 79mb revit model shared on our server. The first person saves their local copy and begins working, saves to central and everything is fine.  When a second person creates their local copy, starts working and saves to central it causes a problem for the first person.  Now when the first person saves to central it causes an unknown error and crashes their revit.  We have tried several different combinations between 6 computers.  Purges and Audited our file and our linked structural file.  We've created new Central files from these and relinked and still the same thing happens.  We have had everyone go in one by one into the central file and relinquish and save to central and close and things are fine but once that second person comes in it kills the first persons session as soon as they try to save to the central file.  We have made sure our Revit 2009 is up to date.  We do have a mix of windows 7 64bit and xp 32 bit machines working on the file but for weeks it hasn't caused a problem.  All of a sudden yesterday it started happening.  

 

Anyone have any thoughts? 


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Sat, Nov 21, 2009 at 5:58:49 AM | Can't share central file

#2

Pavan


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Have you checked the user names at settings...Options... Hope they are unique.

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Sun, Nov 22, 2009 at 1:19:29 AM | Can't share central file

#3

dgcad


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Hmm, a REVIT 2009 model with worksets being accessed by 3 different operating systems. Gutsy. REVIT 2010 doesn't even officially support Windows 7, let alone 2009. Perhaps one or more of the PCs did a windows update which triggered the problem. Can you compare the timing of the Windows updates with the beginning of the problem?
Just a hunch.
Anti-virus and Internet Explorer have also been know to do funny things. I would rattle the cage of my reseller too of course.

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Mon, Nov 23, 2009 at 8:34:07 PM | Can't share central file

#4

DougF


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Microsoft updates went to the machines Wednesday night and then we started having problems Thursday morning.  So it is possible an update caused a glitch.  How the heck do I fix a glitch like that?  Also we can Audit the file but a purge reveals "Revit cannot delete an un-editable element".  We select make element editable but then it just sits there and spins.  It won't give us the option to delete something or finish the Purge.

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Mon, Nov 23, 2009 at 8:42:15 PM | Can't share central file

#5

dgcad


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Bingo. There you go.
You need to either file a subscription report to autodesk or contact your Autodesk reseller and they will contact Autodesk.
I should point out that REVIT is officially NOT supported by Windows 7.

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Mon, Nov 23, 2009 at 10:07:18 PM | Can't share central file

#6

DougF


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Problem fixed for now.  We deleted all of the local copies then opened the central file and did a save as with the same name to overwrite the database.  We also checked the server and found out that some of the folders were suddenly noted as read only.  We unchecked that and saved again. We also did windows updates on all the pcs to make sure they were all up to date. one of the three fixed the problems.  So for now we will continue to run XP 32bit, Vista 64 bit, and Windows 7 64bit.  

 

Thanks for the assistance. 


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