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Sun, Mar 29, 2009 at 5:30:30 PM | BSOD

#1

eibmoz


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Joined: Sun, Mar 29, 2009
2 Posts
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Greetings all...

 Been doing a lot of digging around the web to try and figure out an issue ive been having.

 I have Revit 2009 installed on my home computer:  Pentium 4 3.2, 2.5gigs PC3200 ram, NVIDIA Geforce 6200 (512 megs/AGP 8X), Windows XP Home Edition SP3.  It's a Dell of which the RAM has been upgraded (2x1gig chips added) and a new video card (previous one was a Radeon 9800).  SATA HDD, also, if thats relevant at all.

 I understand the hardware is a bit dated for use but I am only using it to learn and do exercises with it.

 Revit is able to start up but 98% of the time I try and start a new project or open a new one, it crashes w/ a Blue Screen error.  It seems to load all the way but right as it is about to actually display the model, I get this:

 STOP 0x00000050  win32k.sys

 PAGE_FAULT_IN_NONPAGED_AREA

 0X946A6407   0X00000001  0XBF8019CA   0X00000000

 address BF8019CA base at BF800000  datestamp 49900FC9

  Basically I am trying to discern if this is due to the hardware not being able to handle Revit or if this is actually a problem that can be remedied.  I've already put 10 hours into trying to find people with similar issues on the web and I've seen so many different responses and solutions offered of which many I have tried, including:

- Taking out some of the ram to verify if any of the chips are a problem

- uninstalling & reinstalling both AutoCAD and Revit (i had noticed someone elsewhere facing similar issues resolved it by just reformatting his hard drive and reinstalling, clearing the issues all together.  I'd rather avoid this path unless it was absolutely necessary).  Registry values seemed to remain ,however, since the re-installation did not require any authentication.

- updating my graphic card drivers and also updating Revit to Web Update 3

- installing the "Open Save Close" hotfix (http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=11783277&linkID=924065Shadey which at first seemed to resolve it in that I was able to start a new project and open an existing one.  But after a reboot, Revit returned to its original behavior.

- increasing the min and max page file size to  4095 MB , no effect

- switching to 3GB mode (http://usa.autodesk.com/adsk/servlet/ps/item?siteID=123112&id=8018966&linkID=9243142) which had no effect

 Sorry to bring this upon you.   I'd really appreciate if someone could at least point me in the right direction.  Appreciate the help very much & hope someone can get me out of this hell.  Is this a computer that just can't hack it or my hardware not work well with revit?  Or is there just a simple fix I've not managed to discover?  Thanks so much in advance.


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Mon, Nov 2, 2009 at 1:46:55 PM | BSOD

#2

Nevit


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Joined: Mon, Nov 2, 2009
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1 Stars: 1 Votes


This thread is a little old but I am bumping this thread up as I may have a solution.I see you have posted this problem on numerous help forums, I have had the same problem myself. This was happening on both my laptop which barely met the hardware requirements but had a dedicated GPU and was also happening on my gaming PC, which will run just about anything. The strange thing is both computers ran Revit 2010 just fine. Just like you I was getting a hardware crash when loading the model space.I did 2 thinks to make this work:Both PC's where running Window Blinds skin software, which changes the look of your windows and some third party applications. I terminated this program before loading. I would recommend terminating any similar skin programs.

In Revit, before opening a project go to Settings > Options > Graphics Tab and check the box for "Use OpenGL Hardware Acceleration".Let me know if this works for you.

 


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Wed, Nov 4, 2009 at 9:19:45 PM | BSOD

#3

eibmoz


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Joined: Sun, Mar 29, 2009
2 Posts
No Rating


Much delayed reply... since posting this thread, I have replaced the above mentioned PC with a new one that handles Revit effortlessly.  But your mentioning Windowblinds seems to indicate it was the likely culprit... Windowblinds and Litestep both were installed on that PC.  I can't remember at this point if I attempted to run Revit without it loaded but based on what you said, I'm betting I didn't.  Thanks for the reply.

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