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Forums >> Revit Building >> Technical Support >> I don't have Journal Files!
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Joined: Mon, Aug 13, 2007
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Yes I understand how crazy this sounds but it is the truth. I am using Revit 2009 but have the same issue with revit 2008. I know where the files should be. c/program files/ revit architecture 2009/ journals. But they are not there. It can't be user error since I found them on my home machine. I tried going to the start menu and searching for txt files and journal and came up with nothing. I tried to see if the were hidden or read only and that isn't the case. I re-installed the program and still nothing. I have a imagin-it rep trying to work with me on this but she said that she is stumped. She can't seem to find anyone with helpful information so I thought I would just toss this out there and see if anyone has an idea. Oh yeah, I'm using Vista. Thanks, Stephanie
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Joined: Mon, Oct 15, 2007
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as far as im aware revit has to make a journal file look in C:\Program Files\<Revit product name and version>\Journals revit is set to delete them automaticcaly but you should have at least one, check the general tabs of your options. can i ask why you want to use it.
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Joined: Sun, Jun 24, 2007
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I've got 11 journals in my journal file.
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I like scooters. and motorcycles. |
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Joined: Mon, Aug 13, 2007
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So I have the journal folder I just don't have anything in it. I did a post awhile back asking about white spots on my renderings for one project. My Rand imaginit rep couldn't figure it out so she sent it on to Autodesk. They asked for my journal files. The developer's are working on the project with the spots now because technical support couldn't figure out what was going on. One project at a time for them.. But this is the second big issue I have had and both times autodesk asks for journal files and I don't have any for either 2008 or 2009. I think if I could get them going on this machine any later issues will be easier to go over if they can turn to my journal files for assistance. Thank you for responding!
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Joined: Sun, Jun 24, 2007
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have you tried doing a search on your machine for journal.****.txt?
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I like scooters. and motorcycles. |
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Joined: Mon, Aug 13, 2007
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Yep, I mentioned that in my original post. I have zero txt files and the only journal file that pop's up is the option in window's to create a journal file. There was something weird that I found when I was troubleshooting with Rand. I had like 10,000 Rev.tmp files. Some were a year old. I deleted them all and have been watching the folder the last few day's to see if any more pop up while I'm working with Revit and so far nothing has. I don't know if it matter's or not but my machine is set up where I have a login and then the admin does. But even when I am logged in as admin I still don't have journal files. Nothing is hidden or read-only. Not sure what I should do....
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Joined: Sun, Jun 24, 2007
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are you using central files?
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I like scooters. and motorcycles. |
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Nope no central file. Actually my Rand agent figured it out. The journal file wasn't set to share so it confused revit so it didn't put anything in there. apparently when you install revit there is a place to correct this issue. What is weird was that even under the admin user I still didn't have the journal files. But now all is set up where there two user's can share that folder. It seems like it would have been easy to figure out but let me tell you this past week hasn't been fun. Even autodesk was scratching their heads. But in a really old version of revit it did addresss this issue and there was an article on it. I really appreciate your help. I don't post too often because it seems I don't get much response, so I bug whoever is in the chat room. Lucky Rkitect....
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Yea you think they would have figured it out faster, oh well chalk up some new knowledge on that one.
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I like scooters. and motorcycles. |
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Joined: Mon, Aug 13, 2007
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I would have thought so too. It seems simple but I didn't catch it either. granted I know nothing about my machine beyond using Revit and the internet. But oh well. I do appreciate your looking at my post though. I bet someone would have figured it out. I was at my wit's end. I had searched everywhere before I posted and came up with nothing.
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Joined: Tue, Aug 14, 2007
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We have this same problem on a couple machines..Where do you change so the folder can be shared??? Thanks in Advance
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You have to be signed in as the admin I believe. then you go to the journal file that revit buries and go to properties and then make sure it's set up to share. If this doesn't work you can always e-mail me and I can try and find my notes and e-mail them to you. Hope that helps.
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So great that you made this post SE. I hadn't configured windows update, and when I took a short break the other night without saving (shame on me) Windows update installed and restarted my machine! That will never happen again. But I couldn't find my journal file. It was not there. I had the exact situation that you did and performed the same tasks that you did including contacting support. No luck. Again tonite I lost a lot of work (gotta slow down and save) because my puter just got tired and revit went away. Doing a big job and I should separate the site. Usually do. Again, of course, I did not have my journal files. Tonight, oops, this morning, I searched the forums for journal and you showed up. It's all fixed now. Vista's security did not allow it. Beautiful. Catch you later. Petey
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