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Forums >> Revit Building >> Technical Support >> Cloud Rendering Error: A problem Occurred, the file could not be translated. -1

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Tue, Dec 31, 2013 at 8:13:29 PM | Cloud Rendering Error: A problem Occurred, the file could not be translated. -1

#1

deliamicaela


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This is my first project working in Revit 2014 and the transition has been seamless until I tried to render in Cloud.  I'm getting the error "A problem Occurred, the file could not be translated. -1" when I try to send to cloud.  I have SP1 installed which from other forums seems to be the fix, but that did not work.  Another answer I found was to Check that my user name didn't have any odd characters which is doesn't.  If anyone else if getting this error or knows a solution I would greatly appreciate a response.  Since its NYE and I would like to get this rendering done today and I find it odd that no other fixes have been posted even tho this problem has been documented for months on the Autodesk 360 forum.   



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Tue, Dec 31, 2013 at 8:32:34 PM | Cloud Rendering Error: A problem Occurred, the file could not be translated. -1

#2

teafoe5


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There are 2 service packs for 2014, download them both first and see if that fixes your problem


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Tue, Dec 31, 2013 at 9:32:56 PM | Cloud Rendering Error: A problem Occurred, the file could not be translated. -1

#3

deliamicaela


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Thanks for your quick response.  I have to wait for my IT person to install the Update Release 2 so that will have to wait till Thursday.  Ugh...  I'll let you know if that works. 


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Thu, Jan 2, 2014 at 6:00:49 PM | Cloud Rendering Error: A problem Occurred, the file could not be translated. -1

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deliamicaela


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That fixed the problem.  Thank you!


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