|
Forums >> Revit Building >> Technical Support >> Any lingering effects from the virus attack?
|
|
|
active
Joined: Wed, Jul 9, 2008
109 Posts
 |
One of our computers was attacked by the virus someone hosted on this site. We got everything back up and running but now Revit 2011 is locking up every time we run it. It actually starts just fine but then as soon as we go to open a file it freezes up. Is anyone else having any issues like that. We have checked the graphics card driver and installed the one that works best. We have also reinstalled Revit to no effect. Please help if you can. AAron
|
This user is offline |
|
 |
|
|
|
active
Joined: Fri, Nov 18, 2005
140 Posts
 |
Wow, was it imbedded in a family download?
-----------------------------------
Brandon Pike | Owner/BIM Specialist 
cad.web.print website: http://www.thinkdesign-studios.com blog: http://www.bimtionary.blogspot.com/ |
This user is offline |
View Website
|
|
|
site moderator|||
Joined: Tue, May 16, 2006
13079 Posts
 |
Not a result of the virus attack here. You need to delete a file in your program area called: C:\Documents and Settings\<your username>\Local Settings\Application Data\Autodesk\Revit\Autodesk Revit Architecture 2010\ENU\Components\WebServices\WSCommCntrData.xml
|
This user is offline |
|
|
|
active
Joined: Wed, Jul 9, 2008
109 Posts
|
WWHub you are awesome. quick question though I actually did it to the 2011 file also. Will that cause any issues? I can always reload it if needed. It seems to have worked, thank you, AAron
|
This user is offline |
|
|
|
site moderator|||
Joined: Tue, May 16, 2006
13079 Posts
|
This file somehow occassionaly gets corrupted but Revit will rebuild it if it is missing.
|
This user is offline |
|
|
|
active
Joined: Wed, Jul 9, 2008
109 Posts
|
Thanks WWhub. I there a discussion about this anywhere, maybe on another forum? Is there something I could look at regarding it to help my understand it more? Thank you, AAron
|
This user is offline |
|
|
|
site moderator|||
Joined: Tue, May 16, 2006
13079 Posts
|
We found the answer initial somewhere on the AutoDESK site....
|
This user is offline |
|
|
|
active
Joined: Fri, Sep 22, 2006
759 Posts
|
I found the same problem aaron, about a year ago made me crazy, autodesk was not helpful. they had me redoing all manner of things to my computer. finally I found some small notice about the problem, I can not remember where now. but it worked for me. as well no ill effects. I had a running dialogue with autodesk at the time.
|
This user is offline |
|
|
|
active
Joined: Wed, Jul 9, 2008
109 Posts
|
Brandon, See the home page notices about the virus attack someone did to the site and its users. Aaron
|
This user is offline |
|
|
|
Search